BOOKING AND SCHEDULING SERVICES
TO BOOK ONE OF OUR SERVICES, YOU NEED TO CREATE AN ACCOUNT TO BECOME A WONDERLAND USER:
REGISTER USING THE USER SECTION.
ENTER THE DATA NECESSARY TO CREATE THE ACCOUNT, FILLING IN ALL THE FIELDS WITH THE DATA OF THE PERSON WHO WILL BENEFIT FROM THE SERVICES.
ATTENTION! – IF YOU WANT TO ACTIVATE A HORSE RIDING SUBSCRIPTION FOR A CHILD, YOU MUST ENTER THE CHILD’S DETAILS: NAME, SURNAME, DATE OF BIRTH. OTHERWISE, YOU WILL APPEAR IN THE PROGRAMMER WITH THE NAME ENTERED IN THE REGISTRATION FIELDS.
THEN CHECK YOUR PERSONAL EMAIL TO ACTIVATE THE ACCOUNT YOU HAVE CREATED.
THEN ENTER THE USER SECTION, USE THE TWO FIELDS TO ENTER THE USER AND THE PASSWORD CHOSEN BY YOU.
WELCOME! ☺
ONCE YOU HAVE LOGGED IN, FROM THE USER SECTION YOU CAN:
VIEW THE AVAILABLE HOURS FOR A DESIRED SERVICE BY CLICKING ON THE SERVICE SCHEDULING BUTTON – HERE YOU CAN ONLY VIEW THE FREE HOURS THAT YOU CAN BOOK ONLY AFTER PURCHASING THE DESIRED SESSIONS.
BUY SERVICES BY CLICKING ON THE BUTTON PURCHASE SERVICES, WHERE AFTER SELECTING THE DESIRED SESSIONS YOU MUST ENTER YOUR CREDIT CARD DETAILS.
THE CHOSEN SERVICES ARE DISPLAYED BY CLICKING ON THE CART BUTTON.
SERVICES ALREADY PURCHASED CAN BE VIEWED BY CLICKING ON THE PURCHASE HISTORY BUTTON.
TO SCHEDULE THE PURCHASED SERVICES YOU HAVE TO CLICK ON THE BUTTON SCHEDULE SERVICES.
SESSIONS ALREADY SCHEDULED OR THAT YOU HAVE ALREADY CARRIED OUT CAN BE VIEWED BY CLICKING ON THE SCHEDULING HISTORY BUTTON.
ANY SERVICE THAT HAS LESS THAN 48 HOURS TO BE SCHEDULED OR IS PAST ITS SCHEDULED DATE WILL APPEAR AS ACTIVATED AND CANNOT BE CHANGED!
TO BOOK A SERVICE YOU MUST FIRST PAY FOR IT BY CLICKING ON THE USER SECTION, THEN ON THE PURCHASE SERVICES BUTTON
AFTER PAYING FOR THE SERVICE YOU WILL RECEIVE AN EMAIL CONFIRMING PAYMENT
ATTENTION! – BY CONFIRMING THE PAYMENT WE MEAN ONLY THE PAYMENT OF THE SERVICE, NOT ITS RESERVATION!
ENTER THE USER SECTION, THEN CLICK ON THE BUTTON SERVICE SCHEDULING, YOU CAN SCHEDULE THE PAID SESSIONS, DEPENDING ON AVAILABLE HOURS.
IN THE SCHEDULER ONLY THE AVAILABLE HOURS THAT YOU CAN BOOK APPEAR.
IF A CERTAIN HOUR IS NOT AVAILABLE, IT WILL NOT APPEAR IN THE SCHEDULER.
THEN CHECK THE BOOKING OF THE SERVICE BY GOING TO THE USER SECTION AND CLICKING ON THE BOOKING HISTORY BUTTON.
WARNING! – MODIFICATION OR CANCELLATION OF AN ALREADY BOOKED SESSION OR OF THE TIME AT WHICH THE APPOINTMENT IS MADE CAN BE DONE UP TO 48 HOURS IN ADVANCE, IF THIS DEADLINE IS EXCEEDED, THE SESSIONS WILL APPEAR AS ACTIVATED, REGARDLESS OF THE FACT THAT YOU WILL NOT BE PRESENT AT THE SCHEDULED TIME.
FOR ANY INFORMATION, WE ARE AT YOUR DISPOSAL ON 0740 966 337.
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Read More ReviewsOnly guests who have booked can leave a review.
Cris N
2 months agoAwesome, friendly staff and quiet location. Rooms were clean and spacious. Very nice food options and lots of activities. Especially the horse riding with Catalina (the instructor). Highly recommend trying it. Was a memorable stay!
A V
3 months agoInteresting location and great for pictures, too bad there are so many parking spots with cars that ruin everything (there are cars everywhere you look). Nice decorations. The castle looks good but the middle part of it is plain/ordinary.
Harry Holland
3 months agoJoel was the best waiter I have ever had the pleasure of meeting. Went down to the shops for us after breakfast had finished and still managed to make something delicious!
Ričardas Kudirka
3 months agoThe hotel is great and the staff is just perfect they know a thing or two about exceptional service. A good example is John, who has been an amazing help after our first night out at Untold festival, as we overslept the breakfast. John took care that we'd get some breakfast even after hours, we expected just the croissants, thought we got a full service with some scrambled eggs, John basically saved our morning and made it exceptionally great :) Thanks John, more people should be working like this!
Bogdan Hurtupan
a month agoWedding industry 101. Probably one of the most comfortable wedding venues in Cluj. If you don't want to stress out about anything regarding your wedding, this is your place. The downside though is that you'll get to meet other brides and grooms on your special day